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What to do After the eBay Auction

After the eBay auction ends, there are details that need to be taken care of and everything must be done in a prompt and professional manner. 

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Once payment is received then it is in your best interest to get the product shipped out to the customer that same day. ​
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What to do After the eBay Auction

After the eBay auction:

​After the eBay auction ends, there are details that need to be taken care of and everything must be done in a prompt and professional manner. Once payment is received then it is in your best interest to get the product shipped out to the customer that same day. Same day shipping has always been a great way to increase bids, sales and earn a positive reputation amongst the eBay community.

Accepting payments on eBay:

Buyers want to pay for their winning auctions quickly and securely. And PayPal is the preferred method to send and receive payments on eBay.
By accepting PayPal payments, buyers feel more confident in bidding and buying your product since PayPal offers a buyers' protection plan and a protection plan for sellers as well. 

PayPal will automatically notify you via email when the payment for the auction has been received. Then you can transfer those funds into the bank account you have connected with your PayPal account or you can use your PayPal debit card to purchase the product from the distributor and have the product shipped directly to your customer.

PayPal also allows you to accept credit card or bank account payments from the buyer as well. PayPal is safe and secure and is the best way to accept and make payments on eBay. 
NOTE: From the PayPal website: In some cases, when you get paid for items sold on eBay.com and eBay.ca, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items.

This typically affects sellers with a limited selling history and sellers with a Below Standard seller rating on eBay. In some cases, sellers may be affected if there’s a high level of risk associated with their account or transactions. This applies to items listed and sold on eBay.com, eBay.ca, and cafr.eBay.ca

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​The best ways to get funds immediately are to establish a successful history of selling on eBay and achieve and maintain eBay’s Standard, Above Standard or eBay Top-rated seller status by consistently satisfying your customers.

In most cases, eBay sellers with an established selling history and Standard or Above Standard performance rating in their eBay seller dashboard, or who are eBay Top-rated sellers, aren’t affected and will receive funds when a buyer pays.

Customer Service Tips for eBay sales:

-Achieve and maintain eBay Top-rated seller, Above Standard, or Standard seller status. 

-Respond quickly to resolve any buyer issues.

-Follow all recommended best practices for providing great service and avoiding buyer reports of problems with their purchases.
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Shipping Tips:

-Ship fast and deliver great service to help ensure fast access to funds

-Offer an Expedited shipping option (package delivered in 1-3 business days).

-Specify one-day handling time and always ship within one business day of receiving the order. Remember estimated delivery time is a combination of your handling time plus the carrier’s published estimated delivery time.

-Ship with a carrier that offers package tracking and always upload the tracking information to eBay. If you choose not to use a service with tracking, make sure you mark the item as shipped in My eBay.

Ship the product: After payment has been received by PayPal then it’s time to either ship the product to your customer or have your distributor of choice drop-ship the product to your customer for you.

If you’re shipping the product yourself then be sure to pack the item carefully and securely using bubble wrap or other packaging materials. It is important to make sure the item does not get damaged during the shipping process.

If the drop-ship distributor will be shipping the item for you then there’s no need to worry as all distributors package and ship all items carefully and securely, always.

(NOTE: For scam and fraud protection purposes it’s best to ship to PayPal confirmed addresses only.) 
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Leaving feedback:

Be sure to leave positive feedback where positive feedback is due. If the buyer paid promptly then be sure to leave feedback statements such as “excellent buyer, fast payment”, or, “excellent buyer, super fast payment, great communication, A++”.

And if you followed through with the transaction in a prompt and professional manner, and if the customer received exactly what they where promised, when promised, then you can expect positive feedback to be left for you from the buyer.

Feedback is important for both the seller and the buyer. And positive feedback is what begins to build your reputation and in turn, increase sales.

Now you know what it takes to sell computer products on eBay. And you’ll be able to become a better reseller as you continue to list and sell products on the largest internet auction site in the world.
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